1) you guys charge me over the phone for my parts and tell me it'll arrive within 3-5 days
i call to check on the status since it's been 3-5 days...
2) you guys cant find my order even though you guys already charged my account
3) you guys also tell me that whom ever i spoke w/ was lying to me about stuff arriving within the 3-5 days and i was looking at something more like 7-10 days
my bf drops off my wheels so i can get my tires replaced...
4) you guys tell me you'll call me back to tell me the status of the order that you lost + never end up calling me back --- when you do find my order it's under the wrong name, "san fan", even though i told the guy "san juan, like the san juan islands" and he was like "ok got it" (btw the san juan islands are a prominent land mass found in the pacific northwest)
5) you guys tell me over the phone that installing my new tires on my wheels will cost $20/ea, but end up charging my bf $25/ea when he goes to pick them up after they finally arrive (which i had no knowledge of b/c no one called me!)
my bf can cut a chain, but can't rivet it...
6) he purchases a chain from you guys and asks you to cut + rivet it + you proceed to cut it sans riveting + end up charging him full-price for a half-ass job!
seriously, wtf! this is by far the worst service i've ever experienced dealing w/ motorcycle people. i expected a lot more out of you guys since this is my first bike. probably, most likely, never shopping @ lynwood cycle barn ever again!
ps: lynwood bent bike is the shit! someone inquired if there was anything he could help us find + proceeded to point out where we could find what we needed. he was super friendly too! i would def do biz w/ bent bike again.
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